This workshop provides students with the
knowledge and skills to identify and resolve
common Microsoft Exchange Server issues.
Target Audience
This workshop is intended for the Systems Engineer
already skilled in Exchange Server 2003 support
tasks.
Topics
Introduction to Troubleshooting Exchange Server
2003, Troubleshooting Network Connectivity,
Troubleshooting Public Folders and Mailboxes,
Troubleshooting Outlook Web Access and Outlook
Mobile Access, Troubleshooting Client Connectivity,
Troubleshooting Server Connectivity, Troubleshooting
Server Performance, Troubleshooting Security Issues,
Troubleshooting the Migration to Exchange 2003,
Troubleshooting an Exchange Server 2003
Organization.
Prerequisites
Completion of course (Implementing and Managing
Microsoft Exchange Server 2003) or equivalent
knowledge.
