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| Operating
System Technologies Support Skills |
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This course will give students a full
understanding of the skills and techniques
required to install and support Windows 98,
Windows 2000 and Windows XP. On course
completion, students will be able to: Partition
and format hard disk drives, Install and
configure Windows 98/Me/2000 and XP,
Create/configure and use network and Internet
connections, Support and troubleshoot operating
systems and applications.
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This foundation course prepares newcomers to PC
support and provides students with training in PC
software installation and support skills. |
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Operating system basics, Introduction to Windows 98,
Installing Windows 98, The Windows 98 Boot Process,
Navigating Windows 98, Windows File and Disk
Management, Running Applications in Windows 98,
Configuring Windows 98, Windows 98 Printing,
Networking the Operating System, Windows Millennium
Edition, Overview of Windows NT and Windows 2000,
Installing Windows 2000, The Windows 2000 Boot
Process, Configuring Windows 2000, Disk and Storage
Management, Managing Users and Groups, Windows 2000
Security, Troubleshooting and Optimizing Windows
2000, Installing and Deploying Windows XP,
Configuring Windows XP, Remote Management, Overview
of the Internet, The Development of the Internet,
Internet Services, Accessing the Internet, Domain
Names, URLs, Internet E-mail Addresses, Configuring
TCP/IP, Testing TCP/IP, Internet Security, Web
browser security, Viruses. |
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A knowledge of personal computer fundamentals. |
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